The law of averages says that even the most tried and tested systems and components can occasionally fail and therefore Streamline Computing offers support for all systems it ships to its customer and partner sites to ensure that everything is up and running again as soon as possible.

Standard support

  • Monday-Friday 9am – 5pm local UK time*
  • Support by email or telephone
  • Remote diagnostics as soon as possible
  • Return-to-base hardware repair or replacement
  • Return shipping costs included
  • On-site through mutual agreement
    * Except English public holidays and the days between December 26th and January 1st

  • Enhanced support

    Streamline Computing offers enhanced support services to customers and partners needing a higher level of system support. With defined Service Level Agreements ranging from next business day on-site attendance to regular system health reports and performance checks and system administration, Streamline Computing can design a support package to suit your business needs.